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- Plymouth, UK
- Full-time employment
- Posted on 04 Sep, 2018
- Start date:
- Visa Sponsor
POSITION SUMMARYReview all types of medical and dental claims for accuracy
Mentor new claim trainees after formal training to provide guidance and advice
FUNDAMENTAL COMPONENTS:Coach trainee's and provide ongoing feedand act as a SME in addressing processing claims 35%
Audit trainee claims 50%
Emails and follow-up 10%
Other, reports etc. 5%
BACKGROUND/EXPERIENCE desired:Proficient in all Meritain claims platforms and/or products
Successful demonstration of Coaching Skills
Minimum 1 year claims experience
Dependability and follow through are essential
Experience in a production environment is helpful
Must thrive in a team environment
EDUCATIONThe highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.
FUNCTIONAL EXPERIENCESFunctional - Claims/Claim processing - Medical or Hospital - ACAS/1-3 Years
Functional - Claims/Claim processing - Dental/1-3 Years
Functional - Customer Service//1-3 Years
TECHNOLOGY EXPERIENCESTechnical - Computer Operations/System and Console Operations/1-3 Years/End User
Technical - Aetna Applications//1-3 Years/End User
DESIRED SKILLSGeneral Business/Communicating for Impact/FOUNDATION
Telework Specifications:Would consider applicants from Woodland Park in Tampa, FL or Amherst, NY
ADDITIONAL JOB INFORMATIONYou will play a critical role in the development of new claim processor's by collaborating with both training and the claims department. Mentors will manage trainee progression to full production by conducting audits and error feedback, one on one coaching sessions, arrange additional training and provide observations to leadership. As part of the Mentor/Audit team candidates will be expected to fully engage in our teams structure through collaboration and caring.
Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.
We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.
Together we will empower people to live healthier lives.
Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Benefit eligibility may vary by position. Click here to review the benefits associated with this position.
Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.
Click To Review Our Benefits (PDF)
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Aetna is leading the charge in transforming the next generation of health care. We have the vision, the technology, the products and the people to connect you to the care you need and help you better understand your options. And we offer solutions fo the challenges of a changing health care system. Our Values—We created our core values together,...
- Health & Social Care
- in Plymouth, UK
- 10,000 employees
- Founded in 1853