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Service Support Engineer

Graduate at BrighterBox

Service Support Engineer

Graduate at BrighterBox

  • LocationLondon, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconApply by 13 Oct, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive
Founded in 2014 by three retail technology veterans, this ecommerce startup is disrupting the way in which multi-channel businesses engage with their customers. (*Editor's note: "multi-channel" refers to a business with an online and offline presence.)
Utilising the latest in “smart glasses” wearable technology or smart-phone devices, the service harnesses a proprietary technology platform, including server infrastructure and a unique artificial intelligence-driven to connect website visitors directly to the most relevant in-store sales associate. The technology’s real-time one-way video stream and two-way audio stream allows customers to shop remotely, as if they were in the physical store.
They provide a compelling solution to three key challenges faced by multichannel retailers: poor online conversion (ie. purchasing) rates; poor store/showroom operating efficiency and disjointed on-line and off-line retail channel synchronisation.

Job Description

We’re looking for a London based, Service Support Engineer to work closely with the project managers and customer to provide support in the numerous technical aspects of their software service. This could be your 1st or 2nd job, but you’ll need the maturity to work collaboratively and independent, both in the office and on site with clients acros

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