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Graduate Customer Retention Manager

Graduate at Pareto

Graduate Customer Retention Manager

Graduate at Pareto

  • LocationNorthampton, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconApply by 19 Dec, 2018
  • Application deadline iconPosted on 21 Nov, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 23,000.0 per year

With roots tracing back over 300 years and with offices across 60 countries, this client retains historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, they enjoy tens of thousands of business and retailer relationships. They’re looking for ambitious graduates to help deliver on their reputation for excellence, retaining mid-corporate customers and building on existing business relationships with confidence.

As a Graduate Customer Retention Manager, you’ll employ a confident, consultative and customer-centric approach when dealing with mid-corporate clients. The ideal candidate will thrive when interacting with professionals at all levels of business. You’ll assuage any customer concerns and meet frequently with clients in order to ascertain their latest needs.

As well as developing rapport with clients, there is also an analytical side to the role. The successful candidate will be mindful of how to streamline existing processes, analysing data and acting upon it quickly. The role also provides plenty of scope for progression – as your time and success with Barclaycard lengthens, larger and larger customers beckon.

The Role:

  • Learn about the company offering and the marketplace they operate in to best meet customer needs
  • Develop rapport and manage relationships with mid corporate customers – taking care of any concerns they might have
  • Provide support to other accounts when necessary, fulfilling the team ethic
  • Analyse existing processes, determining how to improve them
  • Confidently deliver client presentations

The Graduate Customer Retention Manager will possess a positive outlook, a friendly presentable manner and superb attention to detail. They’ll be rewarded with excellent earning and career potential – with the opportunity to network with some of the most recognisable brand names across multiple industries.

Benefits/What you get:

  • A competitive basic salary of £23,000
  • Y1 OTE of £30K!
  • Excellent exposure with a major name in a lucrative, exciting industry
  • Great scope for progression
  • Modern, fun offices in Northampton
  • A friendly, fast paced working culture with regular socials
  • Lucrative bonus/incentive schemes
The role of Graduate Customer Retention Manager is an unrivalled opportunity to launch a career with this global, blue-chip organisation.

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