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Desktop Support Engineer (Windows / Trading)

Graduate at REC Solutions Ltd

Desktop Support Engineer (Windows / Trading)

Graduate at REC Solutions Ltd

  • LocationLondon, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 13 Oct, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive

Desktop Support Engineer (Windows / Trading)

An excellent opportunity has arisen with a well established broker / Financial Technology company based in the city, London. We currently seek a Desktop Support Engineer to join the Windows support team. This is an excellent role within financial services to join a friendly, well established company with excellent career progression potential.

Responsibilities - Desktop Support Engineer (Windows / Trading)

  • Setup, configure, and maintain various aspects of the Windows Desktop Environment, including but not limited to hardware and software management, security patches and health check monitoring in line with global desktop standards, policies and procedures
  • Perform preventative maintenance including checking and cleaning of workstations, printers and peripherals
  • Build rapport with help desk customers and prioritise and schedule problems, escalating where required
  • Configure and support mobile devices including MDM and other telecom tasks
  • Take responsibility for London Data Centre Management including organising deliveries, patching cables, installing servers and inventory management in line with global standards, policies and procedures
  • Take responsibility for the research, product comparison and recommendation of new hardware and software in line with the technology plans of my client
  • Interact with the other Infrastructure teams locally and globally on issues and projects where needed

Requirements - Desktop Support Engineer (Windows / Trading)

  • Ideally bachelor’s degree in IT (or equivalent)
  • Ideally 3 - 4 years of relevant work experience
  • Ideally experience in the financial services / trading industry
  • High level knowledge of Windows software and hardware
  • Proven ability to work under pressure and problem solve effectively
  • Proactive approach to all aspects of the IT environment
  • Client and commercial focused mindset with a strive for excellence
  • Responsiveness to change and the ability to achieve results
  • Proven ability to manage projects
  • A team player mindset

REC Solutions is an equal opportunities employer and welcomes all applicants

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