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Roundhouse Intern

Internship at National Trust

Roundhouse Intern

Internship at National Trust

  • LocationBirmingham, UK
  • Position levelInternship
  • Job period iconFull-time employment
  • Application deadline iconPosted on 14 Sep, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 13,198.0 per year


As part of a major project, made possible by a £2.5million National Lottery grant from the Heritage Lottery Fund, this is a rare opportunity to work within a team from the National Trust and Canal & River Trust to bring an extraordinary historic building back to life.

We have an exciting new Internship opportunity for someone who is passionate about Birmingham’s past, present and future and has a keen interest in helping to design a new visitor experience at the heart of the city and canal network.

Working closely with our Visitor Experience Development Manager you’ll develop and test a programme of innovative, engaging and inclusive events and activities. In doing so, you’ll have the opportunity to learn about balancing creativity, innovation and sound business judgement.

What it's like to work here

As Roundhouse Birmingham is a major new partnership between the Canal & River Trust (CRT), National Trust (NT) and the Heritage Lottery Fund (HLF) you’ll have the opportunity to learn from, as well as help to shape, the future of this new visitor attraction.

Located in the heart of Birmingham City Centre, within the famous canal system, you’ll be at the hub of Birmingham’s ambitious future-making activity. You’ll be involved in bringing an important landmark back to life and inspiring people to appreciate that the Roundhouse has something unique to offer Birmingham’s future ambitions.

You’ll be part of a welcoming, supportive, busy and focused team of staff and volunteers. These teams understand that the future of the Roundhouse as a place of fun, innovation, engagement and learning for all, depends on the success of its future business model. It’s both an exciting and supportive learning opportunity and a great project to be part of.

What you'll be doing

At Roundhouse we want to ‘do things differently, see things differently, and care for things differently’. The carefully-planned and the unexpected will happen and you’ll learn how to embrace both. You’ll support the Visitor Experience Development Manager to develop a programme that chimes with the city, engaging diverse audiences, and ensuring that the Roundhouse becomes a gateway to explore the city by foot, bike and boat. You’ll support the development of tours, events and workshops which articulate a hidden story of Birmingham, curating both the ‘underbelly’ and a cultural corridor through the city.

Your role in the first 6 months of the internship will be to support the development of a visitor experience programme, building a strong and connected offer. You’ll support interpretation, learning and presentation of spaces, all with the help of volunteer participation and development, community involvement and partnerships.

During the next 6 months of your internship you’ll follow the programme to the ‘live’ public offer, supporting the Visitor Experience Development Manager to ensure a seamless transition of the programme to the Operations Manager. Here you’ll work with the operations team offering exemplar customer service ensuring the live programme is delivered to the highest standard.

Who we're looking for

To be successful in this role, you’ll need to;

  • Have or be working towards a higher education qualification, or skills based training, in a relevant discipline
  • Have some previous experience of planning activities and great visitor experiences
  • Have good influencing skills and be committed to b to work with a wide range of people
  • Have the ability to meet targets and work to deadlines
  • Hold advanced IT skills (Microsoft Office)
  • Have strong written and verbal communication skills
  • Have good attention to detail

The package

Looking after you and your career.

Unique to Us

  • Health cash plan – from as little as £3.09 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership
  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness
  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our Retail and Food & Beverage outlets
  • Discount up to 35% off a National Trust holiday cottage booking

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