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Commercial Assistant

Graduate at Coeliac UK

Commercial Assistant

Graduate at Coeliac UK

  • LocationHigh Wycombe, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 13 Oct, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 19,380.47 per year
Job Description

Commercial Assistant

The role:

The Commercial Assistant will act as support for the Commercial and Business Development department within Coeliac UK. The department creates and maintains contracts and partnerships with commercial organisations that have an invested interest in the gluten-free market; this includes manufacturers, retailers, foodservice companies, and caterers (including restaurants, hotels and public sector). The Commercial Assistant will be responsible for ensuring that our commercial service commitments are met and supporting the team to achieve challenging income and retention targets. There will be responsibility for administrative work around invoicing and debt management.

Key responsibilities:

• To support the Commercial team with administration, data manipulation and event management

• Daily computer-based tasks using a range of applications including our CRM database (Workbooks), central shared/X drive, relevant reports, database mailings, email marketing, Google analytics, and other tasks as needed.

• To support, monitor and chase the production of invoices and collection of debts alongside the Commercial and Finance teams

• To respond to email and telephone enquiries

• Distribution of our monthly Products & Offers electronic newsletter and production of advertising performance reports. Maintenance of other Commercial communication channels including updating the Coeliac UK website and social media platforms as required

• To support the delivery of our range of commercial services including advertising and sponsorship activities, product licensing and catering accreditation.

Knowledge, skills and experience:

• Cooperative and proactive team player

• Able to work to meet deadlines and prioritise tasks

• Experience in administration, ideally with some experience of finance administration

• Self-motivated and able to work without close supervision

• Enthusiastic to help with and work on a variety of projects

• Results driven

• Excellent attention to detail

• Excellent organisational skills

• Ideally a graduate with some previous work experience

• Excellent interpersonal and relationship building skills

• Analytical and numerical skills

• Excellent IT skills: ideally experience with MS Office, database use, email marketing, content management systems etc

• Excellent communication skills and confident telephone manner

1: General profile

• Typically graduate or equivalent once in a contributory role

• Does not include new graduates unless they go straight into contributory role

• May be working towards relevant professional qualification

• Depends on others for instruction, guidance and direction

2: Technical expertise; building & maintaining

Develops skills in basic theories, practices and procedures in one skill area through formal training

2: Technical expertise; applying & anticipating

Able to apply basic knowledge/skills to own work

3: Client/organisation orientation; client response

Responds to standard client requests

3: Client/organisation orientation; organisation understanding

Understands relationships between work processes and the organisation but horizons limited to own team

3: Client/organisation orientation client response; costs

Is aware of costs related to own work

4: Creating & delivering solutions; problem solving

Uses existing, clearly defined procedures to solve routine problems

4: Creating & delivering solutions; planning & organising

Manages own time to deliver against tasks set by others, with a short term horizon

5: Working relationship; communicating, negotiating & influencing

Asks questions, checks for understanding, provides explanation clearly and precisely

5: Working relationship; teamwork, coaching & guiding

Works co-operatively with others to achieve team goals

5: Working relationship; networking

Builds stable and useful working relationships

Reports to: Head of Licensing and Business Development

Based at: Coeliac UK Head Office, High Wycombe

Salary grade table: General and Administration (GA6), £19,380.47 to £21,533.98 pro rata based on experience

Hours: 24.5 hours a week. Exact hours to be agreed with your line manager. Occasional evening and weekend work may be required

Holiday: 36 days holiday a year including bank holidays pro rata

Line management: No direct reports

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the needs of the charity.

Please apply online with your CV and covering letter.

Please check your email for confirmation that your application has been received and to follow further instructions if applicable.

Simplified Recruitment is a Job Advertising Agency working on behalf of Coeliac UK. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our website.

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