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- Northwich, UK
- Full-time employment
- Start date:
- Visa Sponsor
- £ 18,000.0 per year
The Company provides software to organisations and agencies that deliver services to children and young people in the UK. With a professional yet friendly ‘hands on’ approach to customer service, they ensure their customers continue to offer the best possible services they can.
An opportunity has arisen for a Trainee IT Support Analyst to join their Support Department.
This is an entry-level role in which you will benefit from training and development opportunities, including fantastic scope to progress into an IT specialist role.
As a Trainee IT Support Analyst, you will be responsible for assisting in the provision of a support service to the company’s customers throughout England and Wales.
You will be required to maintain good working relationships with customers and provide a helpful and professional service, whilst using the company’s internal quality procedures to accurately record all calls received.
* Providing a telephone helpline service to customers for software and general IT issues
* Recording customer support calls via email, telephone and the online support system
* Processing custome
About Bluetownonline Ltd
With unprecedented access to the online recruitment market, Bluetownonline allows your organisation to secure the best candidates for less saving time, money and stress.
We pass the value onto you, as well as offering strategic advantages on a range of services including the placement of international candidates in 100 countries across
- Recruitment & HR
- in Northwich, UK
- 0-10 employees
- Founded in 2010