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Customer Services Intern

Internship at Airbus

Customer Services Intern

Internship at Airbus

  • LocationWeston-super-Mare, UK
  • Position levelInternship
  • Job period iconFull-time employment
  • Application deadline iconApply by 02 Jul, 2019
  • Application deadline iconPosted on 11 Jan, 2019
  • Start date iconStart date: 01 Jul, 2019
  • CompetitiveCompetitive


Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of € 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe’s number one space enterprise and the world’s second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary – on the ground, in the sky and in space.

Description of the job

Start date: July 2019

Location: Brize Norton

To stay on top, Airbus recognises the importance of supporting high-achieving and talented undergraduates. We do this through offering challenging internship opportunities during which your skills and potential are fully maximised.

Our internships give a unique insight into potential career paths within Airbus. They are designed so that you can put your theoretical knowledge into practice and gain crucial industry experience. The skills and knowledge you gain will improve your chances of a future role within the Airbus and should benefit your future studies.

The role sits within the ASC UK Business Operations department, which includes Media, Corporate and Internal Communications, Marketing and Business Development. If successful you will work for the Capability Development & Political Affairs manager, but may also have input into the Contract Management function of the Business Ops department. The role is varied and often requires high levels of flexibility and multi-tasking in an ever changing, unusual and exciting environment.

Tasks & accountabilities

During this internship, the activities you may undertake will include;

Merchandising and Marketing – identifying new and exciting ways to promote the ATLAS brand through publicity and merchandising

Customer / internal engagement – conducting face to face meetings with customers and internal staff, potentially leading on some projects and visits

Corporate Hospitality – assisting with organising high profile corporate events

Project & Event Management – managing smaller internal events and projects, taking responsibility for outcomes, budgets, timescales etc

Corporate and Internal Communications – finding new ways to ensure that information reaches target audiences and the A400M Atlas Force achievements are recognised

Administrative tasks – for example stock taking of merchandise, preparing briefing notes and presentations, writing MoMs/RODs, office management tasks as required.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Required skills

Please note our Internships are open to Undergraduates only. Therefore it is mandatory for candidates to be an undergraduate for the whole duration of the placement.

Successful candidates will be able to demonstrate the following;

Candidate’s studies should be related to one or more of the following: Media and Comms / Business / Aerospace / Airport Operations or Management

You must be confident, proactive and self-motivating, able to work with minimal supervision.

Good personal communication skills, both spoken and written are essential and knowledge of MS PowerPoint, Word and Excel is extremely advantageous.

The job is at RAF Brize Norton, which is an active military airfield. Therefore, all applicants must pass a UK Baseline Personal Security Screening (BPSS) and must have a full UK driving licence and their own car.

Please ensure that a covering letter detailing motivations and suitability for this position is included in your application.

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