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Technical Support Analyst

Internship at Qlearsite Ltd

Technical Support Analyst

Internship at Qlearsite Ltd

  • LocationLondon, UK
  • Position levelInternship
  • Job period iconFull-time employment
  • Application deadline iconApply by 09 Nov, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 28,000.0 per year

Work at the cutting edge of data-driven analytics, developing software improving the working lives of hundreds of thousands of people.

Technical Support AnalystOld Street, London

  • £26,000 - £28,000

What youwill be doing

We are looking to expand our Operations team in London with a tech support analyst who is interested in our client on-boarding and customer success management processes to deliver state-of-the-art tools and services for data transformation and machine-learning powered analytics.

Liaising with all nearly all areas of the business including Marketing, Sales, Consulting, R&D, Engineering, and QA.

  • Your primary responsibilitywill be supporting internal and external clients usage of the “data-wrangler”, our centralised data repository and transformation engine, which acts as the data interface between all our machine-learning and analytics tools.
  • Your secondary responsibilitywill be to act as front line support for both internal and external clients.
  • This includes analysing and resolving issues related to our predictive analytics tools, and Natural Language Processing toolkit, which we use to analyse themes and sentiment within free-text employee survey responses. These tools are currently written in Python but may be rewritt

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