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Graduate Customer Support

Graduate at TigerWit Limited

Graduate Customer Support

Graduate at TigerWit Limited

  • LocationLondon, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconApply by 05 Nov, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive

Company Overview:

Based in the heart of the City of London, TigerWit Limited is the FCA regulated UK broking arm of a global fintech company that combines cutting edge technology with trading platforms to provide investors with a best of breed service. We give our clients access to global interbank liquidity allowing them to trade Forex, Commodity, Precious Metals, and Stock Index markets. A pioneer of innovative trading technology, TigerWit has developed its own proprietary mobile trading app and copy trading platform, and is using blockchain technology to further re-imagine and provide innovation to the Retail trading space.

Graduate Customer Support role:

·To liaise with customers and prospective customers

·To provide information and guidance on TigerWit’s products and services

·To resolve emerging problems with accuracy and efficiency

·To mentor our customers and ensure they enjoy the best experience using our trading app

Job brief:

The best Customer Support employee is genuinely interested in helping customers achieve the best outcome. You are patient, empathetic, and communicative. You love to talk and are a good listener. A good Customer Support team can put itself into the customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and you will be taske

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