- London, UK
- Full-time employment
- Apply by 02 Oct, 2018
- Start date:
- Visa Sponsor
Do you have B2B customer service experience and want to work for a luxury design company in London?
As a Customer Care Specialist for a leading designer and manufacturer of luxury furnishings and products for premium hotels and restaurants, you will take advantage of an internationally recognised brand. For over 20 years, they have cultivated long-standing relationships with big players in the global hospitality industry. Their exceptional service offers clients a collaborative experience to create unique This role offers plenty of scope for self-development and would suit an engaging, pro-active individual.
Answering all queries and logging all issues in a polite and timely manner, offering clear solutions to maximise customer satisfaction
Reviewing unpaid orders and following up with clients to encourage payment
Providing updates on orders and availability to customers, maximising sales and efficiency
Other administrative duties, such as packing and sending out samples, order entry, shipment solutions, and delivery requirements to make sure everything runs smoothly
Recognising important orders and flagging new business opportunities and openings to create growth and further success for the company