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Junior Applications Service Manager

Graduate at StayinFront UK Limited

Junior Applications Service Manager

Graduate at StayinFront UK Limited

  • LocationHigh Wycombe, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconApply by 20 May, 2019
  • Application deadline iconPosted on 08 Apr, 2019
  • Start date iconStart date: 08 Jun, 2019
  • CompetitiveCompetitive

Stayinfront is a leading global SAAS based salesforce automation and retail execution solution. We are seeking a Junior Applications Service Manager to add to our growing client services team. This junior role will grow and develop with the team.

Your primary responsibilities in this role will include:

Client Satisfaction (Issues Resolution)

Incident and problem support

Defect change and release support

Emergency release support

Technical problem support

Documenting procedures

Local internal IT support.

To be successful in this role you will display these qualities :

  • Inquisitive and investigative in nature
  • Effective communication at different levels of seniority and with different geographical locations.
  • Persistence
  • Results driven
  • Organized
  • Customer focused
  • Proactive & applies foresight

Qualifications, Experience and Training

Essential

Relevant Computer Science degree or an equivalent.

SAAS oriented service desk

MS Server operating systems experience

Desirable

IS project support

Customer facing

TSQL, VB/VB.Net Scripting

In return we offer a competitive salary, company pension, private healthcare and other benefits.

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