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- Liverpool, UK
- Full-time employment
- Posted on 08 Nov, 2018
- Start date:
- Visa Sponsor
- £ 19,767.6 per year
Job title: Advice and Information Officer
Area: Cheshire & Merseyside
Contract: Permanent, full time 35 hours per week
Salary: £19,767.60 per annum
About The Royal British Legion
The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.
Our Values and Behaviours
Does the following describe you?
- A desire to provide a great customer service and support
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the Armed Forces community and honouringtheir contribution
- Come to work each day to be the best you can and tolearn and develop
- An encourager, eager to share your knowledge and experience to help others
If so then we would like to hear from you ....
As an Advice and Information Officer, you will be primarily involved in supporting the Legion’s Pop-In Centre in Liverpool City Centre and from time to time setting up and attending localised events. You will provide advice and information about all aspects of the Legion's work. In addition, you will be expected to develop and deliver events and activities within the Pop-In that promote the Legion’s services and Partnerships throughout the area. You will also develop partnerships with external services and other charities which aid the Legion in supporting the Armed Forces Community. You will also recruit and mentor a team of volunteers who support the Legion’s activities.
You will be accustomed to providing advice and information support to customers and will have an understanding of welfare provision. You will have experience of building relationships with a range of different agencies and in supporting volunteers. You will have community and partner engagement experience and a creative attitude to the development of activities. An excellent communicator with an outgoing personality and strong organisational and planning skills, you will also need good IT skills and be confident in supporting our beneficiaries to access online information for themselves.
It is essential you have empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.
Travel will be required across the area on occasions, therefore, a full driving licence and use of a car is desirable for this role with motor mileage being paid.
How to Apply
Please apply clicking ‘Apply Online’
Closing date for this role is Sunday 25th November 2018, and interviews will be held on 3rd December 2018 in Liverpool for those shortlisted candidates.
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About The Royal British Legion
Our mission is to provide welfare, comradeship, representation and Remembrance for the Armed Forces Community.
- Public Services & Army, Health & Social Care, Charity & Non-profit
- London, UK
- 1,001-10,000 employees
- Founded in 1921