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- Nottingham, UK
- Full-time employment
- Posted on 10 Nov, 2018
- Start date:
- Visa Sponsor
Tele-Appointer - Nottingham Hub
With a well-established reputation and over 40 years’ experience in private hearing healthcare, Hidden Hearing is the premium provider of hearing aids offering the highest standard of care possible. Every year more than 100,000 people trust us to test and care for their hearing every year.
Hidden Hearing are looking to appoint additional member of staff to join our Nottingham Tele-Appointing hub as Tele-Appointer's working full time, Monday to Friday, 37.5 hours a week. Part-time hours may also be considered.
The purpose of the job is to provide Tele-appointing support for Hearing Aid Dispensers with the aim of achieving the maximum number of appointments every week for each allocated dispenser. Ideally you will have had some experience working in telesales and you will be need to be competent with Microsoft Outlook, Word and Excel.
You will need to be confident, organised and have excellent inter-personal skills as well as a drive and desire to provide outstanding customer service and be results orientated. You should also be comfortable working on your own as well as part of a team.
With 50 years of hearing healthcare experience, Hidden Hearing has evolved to become one of the UK's largest, expert providers of specialist hearing healthcare in the private sector. We currently employ over 400 people including around 200 fully qualified Hearing Aid Dispensers and operating from over 50 Hearing Centres nationwide. We help over 30,000 clients each year and conduct over 100,000 hearing examinations, either in our centres or during homecare visits.
We look after our staff too. In 2005, Hidden Hearing became the first dedicated hearing retailer to be recognised as an Investor In People, and we were re-accredited with a silver award in 2017 following an independent assessment. By encouraging our employees to be actively involved in the company, and developed to their full potential we can pass on these benefits to our customers.
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Sennheiser is one of the world’s leading manufacturers of headphones, microphones, wireless transmission systems and high-quality headsets for both business and entertainment.
As part of the group, Sennheiser Communications CC&O unit is specialized in developing wireless and wired headsets and speakerphones for contact centers
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