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- London, UK
- Full-time employment
- Posted on 27 Oct, 2018
- Start date:
- Visa Sponsor
- £ 20,000.0 per year
Communicate with clients and supplier partners to provide booking assistance, additional information and issue resolution. Work in a small company with open possibilities for advancement and additional projects!
What we offer:
18,000-20,000k starting salary (reviewed after 3 month probationary period)
Commission on upselling
Lots of possibilities to advance and do additional projects that best suit your future development plans (marketing, sales, operations etc)
4 days on 4 days off work schedule (plenty of free time!)
Monthly appraisals, development plans and coaching
What are you going to do
Day: 07:00 - 19:00
Night: 19:00 - 07:00
4 days on, 4 off
Must be available to do both shifts on a rotational basis.
Role and Responsibilities
Answer client/service provider calls politely and effectively, resolving any issues/queries they may have
Process client bookings and offer additional services related to their booking
Answer client/service provider emails articulately and within a timely manner ensuring SLA's are adhered to
Completing all of the assigned operational checks regarding client bookings
Assisting accounts team in collecting payment for all bookings prior to them taking place
Assisting management in facilitating any admin tasks that are required
We are a small company in a fast expanding market of travel services. We work with airlines, airports, credit card companies and big corporations, travel and entertainment agencies worldwide! Our services are available in over 700 airports and we currently have offices in London, New York and Los Angeles.
Our goal is to find a team member who is fairly new to the travel/business world and who is hungry to learn every aspect of the business and advance with their career in a open environment with new opportunities happening each day.
What we ask:
At least finished college A levels
Email and phone communication experience
Personable, eloquent and polite
Detail oriented and multitasker
Additional languages are a bonus!
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About STUDENTJOB UK
StudentJob International, part of YoungCapital, specializes in the sourcing and staffing of young talent.
We are active in eight European countries: The Netherlands, Germany, Belgium, France, Austria, The United Kingdom, Spain and Sweden.
Our network of over 4.6 million young ambitious talents is the largest in Europe.
- Recruitment & HR
- in London, UK
- 501-1,000 employees
- Founded in 1999