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Account Manager - Boutique, High-end Aparthotels

Graduate at Wiser Graduates

Account Manager - Boutique, High-end Aparthotels

Graduate at Wiser Graduates

  • LocationLondon, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 16 Sep, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 20,000.0 per year

The Company

We've been an independent company for over 20 years, providing unique apartments where guests have the space and freedom to feel right at home right away with our Aparthotels - where apartments meet hotels. Based in the hottest spots across London, Manchester, and Glasgow, we are now one of the largest operators of aparthotels in the UK.

Eclectic buildings of all styles, shapes and sizes and authentic local experiences. We love to share our local knowledge, so our guests are always in the know. We focus on outstanding service, boutique design, operational efficiency and revenue management.

We work collaboratively with industry-leading designers and architects to create beautifully designed, city centre buildings with distinct personalities. We continue to grow at a rapid pace and are looking for more personalities to join our flourishing teams.

Position

In our Notting Hill Gate offices, we are now on the search for a remarkable Account Manager. We require someone with an excellent telephone manner, strong sales skills and conscientious approach to customer service. This is a wondrous opportunity to join a dynamic, forward-thinking company at the forefront of the industry.

Responsibilities

To answer inbound sales inquiries and secure new business by converting inquiries into won booking

Proactively reach out to customers to offer accommodation availability and diligently follow up on inquiries

Offer exceptional customer service which exceeds all customers' expectations

Meet and exceed individual objectives and targets

Take a consultative approach to fully understand customers' needs

Requirements

A passion for customer service and sales, with a proven track record of exceeding targets

A natural ability to build rapport with customers

Understand customer requirements and sell based on those needs

Able to portray a professional and positive attitude

Self-motivated and disciplined

Ability to troubleshoot to solve customer queries

Package

£20k basic salary with uncapped commission. With inbound sales, at least £25k per annum is achievable

Collaborative, ambitious, and social team

Opportunities to progress and move internally within the business

6 nights in one of our Aparthotels

Further perks to be confirmed at a later stage

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