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- London, UK
- Full-time employment
- Posted on 16 Sep, 2018
- Start date:
- Visa Sponsor
- £ 20,000.0 per year
We've been an independent company for over 20 years, providing unique apartments where guests have the space and freedom to feel right at home right away with our Aparthotels - where apartments meet hotels. Based in the hottest spots across London, Manchester, and Glasgow, we are now one of the largest operators of aparthotels in the UK.
Eclectic buildings of all styles, shapes and sizes and authentic local experiences. We love to share our local knowledge, so our guests are always in the know. We focus on outstanding service, boutique design, operational efficiency and revenue management.
We work collaboratively with industry-leading designers and architects to create beautifully designed, city centre buildings with distinct personalities. We continue to grow at a rapid pace and are looking for more personalities to join our flourishing teams.
In our Notting Hill Gate offices, we are now on the search for a remarkable Account Manager. We require someone with an excellent telephone manner, strong sales skills and conscientious approach to customer service. This is a wondrous opportunity to join a dynamic, forward-thinking company at the forefront of the industry.
To answer inbound sales inquiries and secure new business by converting inquiries into won booking
Proactively reach out to customers to offer accommodation availability and diligently follow up on inquiries
Offer exceptional customer service which exceeds all customers' expectations
Meet and exceed individual objectives and targets
Take a consultative approach to fully understand customers' needs
A passion for customer service and sales, with a proven track record of exceeding targets
A natural ability to build rapport with customers
Understand customer requirements and sell based on those needs
Able to portray a professional and positive attitude
Self-motivated and disciplined
Ability to troubleshoot to solve customer queries
£20k basic salary with uncapped commission. With inbound sales, at least £25k per annum is achievable
Collaborative, ambitious, and social team
Opportunities to progress and move internally within the business
6 nights in one of our Aparthotels
Further perks to be confirmed at a later stage
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- Recruitment & HR
- London, UK
- 11-50 employees
- Founded in 2013