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Quality & Revenue Assurance Executive

Entry-level at carwow

Quality & Revenue Assurance Executive

Entry-level at carwow

  • LocationLondon, UK
  • Position levelEntry-level
  • Job period iconFull-time employment
  • Application deadline iconPosted on 30 Aug, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive

An exciting opportunity to join a newly created team dedicated to enabling revenue and sales growth for carwow. You’ll work ‘behind the scenes’ to uncover potential sales opportunities and to work closely with the sales and partnership teams to secure these sales to achieve growth targets. Working in a fast-paced role with targets and deadlines to meet, you’ll be tenacious and driven to succeed in a challenging environment.

About us

carwow is the most convenient, stress-free way to find and buy a new car, at a price you can be confident in. carwow aims to solve the major pain points that buyers and dealers experience in the buying process, putting them in a more powerful position than ever before.

Responsibilities

  • To be the ‘go to’ team to support dealers and customers to report sales in a timely manner to achieve revenue targets.
  • Liasing with the carwow dealer network to ensure their sales are kept up to date via email (Zendesk) and telephone.
  • To be a detective probing sales enquiries to identify behaviours that indicate a sale may have happened both off and on platform.
  • To gather the clear evidence required to support the identification of a sale and to work with dealers via Zendesk and telephone to ‘close these sales’ and issue invoices.
  • To support partnership team queries with invoices and to resolve these in a way that supports both the dealer and carwow partnership and carwow revenue target.
  • To work closely with the partnership team when certain behaviours are identified which indicate dealers proactively acting against the carwow terms of engagement.
  • Maintaining all systems to support efficient workflow and visibility of performance for the sales and operations teams

REQUIREMENTS

  • An exceptional written communicator, able to present compelling data to support a sale in a simple way to dealerships.
  • Strong attention to detail, with the drive to spot the ‘small things’ that could lead to ‘big results’.
  • Comfortable using the telephone to support your efforts in driving revenue success for the team.
  • Highly organised with the ability to multi-task and achieve results in a fast-paced sales driven environment.
  • Great team player, willing to support and assist your sales colleagues.
  • Comfortable with technology and using systems to support your workload for maximum efficiency and transparency.
  • To provide feedback and learnings to improve systems and processes as we scale.

We want to hear from individuals who are:

  • Highly organised
  • Have great attention to detail
  • Driven by results
  • A problem solver
  • Able to communicate effectively via email (Zendesk) and Telephone.
  • Looking for a dynamic fast paced environment to to further improve and refine your skill set in this newly created and varied role.
  • Looking for an opportunity to make an impact and help shape this newly formed and exciting dept.

BENEFITS

We offer a wide range of benefits, these include:

  • Equity in the company.
  • Flexibility to work one day a week from home if required.
  • A great office in Victoria, with free drinks, weekly company breakfast, roof terrace, table tennis, gym and concierge service.
  • Weekly yoga classes.
  • Monthly company-wide socials, Friday drinks and an annual ski trip.
  • A wide variety of learning and development opportunities, including German or French classes and coding lessons from our very own developers
  • carwow sports teams open to anyone in the office, these include sports such as; netball, football and tennis.

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Job location

London, United Kingdom