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Senior Account Manager at , a social mission-driven tech startup focused on talen

Entry-level at WhiteHat

Senior Account Manager at , a social mission-driven tech startup focused on talen

Entry-level at WhiteHat

  • LocationLondon, UK
  • Position levelEntry-level
  • Job period iconFull-time employment
  • Application deadline iconPosted on 23 Jul, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 48.0 per day

WhiteHat is a tech startup founded to address the lack of high-quality, career-focused apprenticeships on offer for ambitious young people and provide employers with the means to attract the best non-graduate talent.

Our mission is to accelerate incredible careers and develop a diverse group of future leaders.

We are looking for an exceptional account manager to support our existing clients and drive deep and enduring partnerships with employers, encouraging them to increase the range and number of apprenticeships they offer across their business.

Act as a player-coach in the account management / sales team, bringing your experience to help create outstanding sales and account management processes and practices
Drive team performance to hit goals and encourage sharing of best practice
Lead by example as most experienced member of the team, building strong relationships and acquiring new business
Ongoing management of client relationships
Keep CRM system updated with client touchpoints and ensure regular management of both current and previous clients is maintained at all times
In-work support of employers to get ongoing feedback of apprentices in seat
Work with the our coaches to highlight at risk candidates as early as possible and work with the employer to find a solution to any issues
Land and expand within an existing account
Upselling existing clients into new types of apprenticeships, encouraging the progression of existing apprentices to additional apprenticeship levels, and upselling volume of hires
Take a consultative approach to selling at all times
Drive processes forward on the employer side by educating clients on the importance of giving candidates prompt feedback and clarity on decision making timelines
Encourage clients to submit feedback on candidates in a timely manner to support candidate coaching
Encourage clients to move existing apprentices to WhiteHat where they are currently contracted to another training provider
Collecting employer availability for interviews and coordinating with our talent managers to get candidates booked in for interviews
Constantly be looking for ways to improve hiring conversions and the efficiency of our process
Act as a representative of the WhiteHat values and brand at all times, acting with integrity at all times

About You

  • You are passionate about helping to deliver the best learning opportunities to young people
  • You care deeply about how both our customers and our users perceive us
  • You have a proven track record in achieving outcomes and demonstrating success
  • You have previous experience in an account management role with upsell / land and expand mandate and goals
  • You have a consultative sales style
  • You ideally have startup experience

Our Values

  • We are all owners: we think about the impact of our actions on the team, the company and on our external perception
  • Good people win: we believe that respect flows both ways; we are approachable, warm and responsive
  • We put others first: we go above and beyond to create an exceptional service and experience for our users
  • We believe in social mobility: your background should never define your destination
  • We are changemakers: we are working to create impact at scale
  • Integrity is paramount: we put our apprentices’ success first
  • We are honest but kind: direct feedback delivered with kindness helps others realise their full potential
  • We are mission & results driven: we pursue excellence in everything we do and we energise and inspire others through the standards we set

Salary: £35 – 50k
OTE: £48 – 62k

We offer 27 days holiday + Bank Holidays
Perkbox benefits
Mobile Phone allowance
Changing peoples lives....!

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Job location

119 Marylebone Rd, Marylebone, London, UK