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Graduate Customer Success Executive

Graduate at Instant Impact

Graduate Customer Success Executive

Graduate at Instant Impact

  • LocationLondon, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconApply by 04 Oct, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 20,000.0 per year
The Company:

Our clients software is a revolutionary technology for mobile devices that enables companies to reduce exposure to potential security breaches in the workplace. Our client offers employers total control over that which employees can access via their mobile devices, including the ability to disable the camera and browser functions, and block the launching of apps on iOS and Android.

The Role:

This is an amazing opportunity for career development and progression. Customer Success Executives must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They help customers plan and understand the best ways to use their software or products based on the customer’s business needs.

A Customer Success Executive is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services and retain and grow the business.

Responsibilities:

  • Become a solution expert on the company’s technology
  • Own overall relationship with assigned clients, which include: Training and implementation, increasing adoption, ensuring retention a

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