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Process Coordinator / Customer Success Coordinator

Entry-level at Diligent Corporation

Process Coordinator / Customer Success Coordinator

Entry-level at Diligent Corporation

  • LocationLondon, UK
  • Position levelEntry-level
  • Job period iconFull-time employment
  • Application deadline iconPosted on 10 Sep, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive

Here at Diligent, we are looking for an ambitious contractor to assist us with the data migration for our clients. This is a pivotal role in our department and offers fantastic opportunities to gain strong project management skills and build relationships with key stakeholders across the business. This will be a 1 year fixed term contract with opportunities to progress into roles across the business on successful completion.

Key Responsibilities:

  • Review, process and track migration activities, such as: pricing requests, service agreements creation and execution
  • Supporting the Migration Specialist with data migrations
  • Responsible for entering new and existing customer information into the Diligent Boards platform.
  • Manage communication between Customer Success Managers and internal departments
  • Data review and weekly reporting
  • Performing other duties as required to support the department and its mission

Required Experience/Skills:

  • Proficient skills in Microsoft applications which include Word and Excel
  • Attention to numeric detail
  • Strong organisational and communication skills
  • Typing speed of 40-60 wmp

This will be a fixed term 12 month contract.

Diligent Corporation

Diligent is the leading provider of secure corporate governance and collaboration solutions for boards and senior executives. Over 12,000 clients in more than 90 countries and on all seven continents rely on Diligent for secure distribution of board materials, secure messaging, integrated compliance, board evaluation and entity management. Diligent’s Governance Cloud is the only solution that meets the evolving governance needs of leading organizations. Visit diligent.com or follow us on Twitter @diligentHQ to learn more.

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