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- Greenford, UK
- Full-time employment
- Posted on 17 Sep, 2018
- Start date:
- Visa Sponsor
we are looking for a Graduate who would like to have a career in Quality either as a QA or QC
Your key responsibilities will be:
Dealing with suppliers, customers, overseas offices, Account Coordinators, Stock control personal, Creative department and various other functions within the business on a daily basis to ensure products are launched in-line with business timescales. Developing new products; ensuring compliance with regulations and QA testing requirements. Ensure all information on packaging and labelling is correct, through involvement at the packaging brief stage. Dealing with customer complaints; investigating reasons for customer returns, reporting back to QA manager reasons for complaint and possible resolutions.
• Implement QA procedures for suppliers to follow via our overseas offices, to ensure products meet or exceed quality, legal and safety standards.
• Implement appropriate test requirements and specifications for products, to maximise competitiveness
• Review and assess the suitability of products against Company legal and safety standard.
• Ensure all information on packaging and labelling is correct, through involvement at the packaging brief stage.
• Ensure that the department Critical Path Information is regularly updated.
• Provide technical support when necessary
• Instigate, monitor and manage routine reporting of Faulty Goods and Cost of Poor Quality.
• Ensure early identification of product / process issues, alerting QA Manager.
• Monitor and investigate customer and product incident reports.
• Recommend action to be taken to QA Manager (e.g. Remove from Sale, Product Recall or Product Testing).
• Follow through on action liaising with departments, customer relations and suppliers as necessary.
• Ensure the Customer Complaints Database is regularly updated.
• Manage the day to day supplier issues by prompt communication and timely meetings.
• Recommend to QA Manager, priorities for supplier assessments.
• Gather and feedback audit reports on new and existing suppliers / manufacturers by assessing their quality management and ethical / environmental systems / procedures.
• Ensure the Supplier Database is regularly updated.
• Reporting completed fully and to deadline for...
o Cost of poor quality
o Faulty Goods
o Top Ten worst performing products
o Testing in progress and reason for delays
You should have:
• a graduate . Knowledge/natural interest in Homeware and electrical product ranges. Good communication skills, methodical and logical in approach to work. Understanding of British Standards would be desirable. Relevant training will be provided.
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Directions Recruitment is a privately owned independent recruitment company. Our office in Uxbridge is staffed with accredited consultants with extensive recruitment experience. Our commitment to supplying our clients with tomorrow’s talent is at the heart of our strategy, matching the very best people within our clients’ sectors. We are uniq
- Recruitment & HR
- Uxbridge, UK
- 11-50 employees
- Founded in 1999