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National School Partnerships Manager

Graduate at City Year

National School Partnerships Manager

Graduate at City Year

  • LocationManchester, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 07 Nov, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 39,900.0 per year
Job description

12-month maternity cover.

Reporting to the Deputy Chief Executive, City Year UK is seeking to appoint an outstanding candidate to the role of National School Partnerships Manager.

The key objectives of the National Schools Partnerships Manager will be to ensure delivery of the current schools targets, build effective new school partnerships to meet City Year UK’s year-on-year growth targets and experienced account management.

The National School Partnerships Manager will have responsibility for increasing the profile and understanding of City Year UK across all aspects of the education sector, building upon progress and partnerships made to date.

Key responsibilities
Schools sales

  • Proactively seek and acquire new school and education partnership opportunities for City Year UK across the London, West Midlands and Greater Manchester region to ensure City Year reaches year-on-year growth and sales targets
  • Developing a network of outstanding relationships with schools, local authorities and other stakeholder influencers in across London, West Midlands and Greater Manchester
  • Maintain and strengthen relationships with existing partners. This includes structuring partnerships, negotiating relationships, overseeing delivery and account management
  • Service and account manage both existing and new partnerships, working collaboratively with other colleagues across the organisation
  • Based on market and customer intelligence, create a strategic schools marketing and sales plan ensuring year-on-year growth across London, West Midlands and Greater Manchester
  • Manage and maintain activity and update database using the organisations CRM system (Salesforce)
  • Audit and develop sales and marketing tools to support the renewal, retention and new schools growth
  • Review, analyse and implement partnership systems, processes and reporting for existing and prospective partners
  • Deliver high quality presentations/pitch meetings as well as tapping into key contacts internally to help support new school partnership development

Account management

  • Build effective relationships with current partners schools through excellent regular written and face to face communications
  • Guide partner schools in the effective use of a City Year team ensuring it remains faithful to the City Year UK model
  • Build effective communications with key internal stakeholders including programme managers, impact officers, recruitment and programme to offer advice, support and, if necessary intervention, to resolve any issues of a school partnership which are of a contractual nature
  • Lead and develop on the creation of City Year schools customer service pack to ensure a high renewal rate


  • Provide regular and timely reporting of school sales, leads, renewals and issues to key relevant stakeholders including executive team, recruitment team, programme team and if and when relevant HR team
  • Support and advise other City Year UK departments as require

Other responsibilities

  • Model City Year’s culture, values and leader behaviours
  • Represent City Year in a range of education contexts
  • Ensure consistency of the City Year model and experience, across schools and with the organisation’s core values
  • Build effective internal relationships across departments, in order to identify and pursue organisation-wide opportunities for growth

There may be other tasks and responsibilities determined by Deputy Chief Executive, at their discretion.

This post is a 12-month maternity cover position. Commencing in January 2019. Newly appointed post-holders will be subject to a six-month probationary period.

This is a full-time post. Normal office hours are 9am to 5.00pm, Monday to Friday, but the post-holder may be required to work other hours as necessary, and should be prepared to be flexible.Flexible and home working arrangements are available, Annual leave is expected
to be taken at quiet times of the year ie school holidays, as agreed with your line manager.

Background checks
Appointment is subject to clearance through the Disclosure and Barring Service and receipt of satisfactory references. The work you will be undertaking will involve contact with children and young people which by law this is exempt from the Rehabilitation of Offenders Act 1974.
You are not entitled to withhold information and must declare all convictions, including spent convictions, cautions, reprimands and final warnings. Any information given will be completely confidential and will be considered only in relation to any application or positions
to which the Order applies.

What we are looking for

  • Significant professional experience/knowledge of the education system, specifically schools (although other sector experience would be considered)
  • Strong sales and partnership development experience
  • A track record of success in the leadership and management of school improvement in pastoral or curriculum work in school.
  • A sound understanding of current issues/challenges within the education.
  • Ability to develop strategically sales and marketing plans
  • Excellent team-working skills, a strong collaborator, able to consider issues from a breadth of perspectives and to work effectively with a range of stakeholders at different levels.
  • Experience in training and development of staff and/or volunteers.
  • Strong interpersonal, relationship building and presentation skills with an ability to engage and inspire a wide range of audiences.
  • Real ability to manage upwards and downwards across the organisation.
  • Strong leadership and management skills; excellent emotional intelligence and a genuine interest in developing people.
  • Excellent written and oral communication skills for both internal and external audiences
  • Excellent written skills in relation to the production of pitch presentations, briefings, reports, and terms of reference
  • Ability to forward plan and deliver results quickly.
  • Open-minded - willingness to learn and adopt ideas that may originate elsewhere for the benefit of the organisation.
  • Demonstrable experience of managing a diverse workload and working under pressure
  • Computer literate with knowledge of and ability to adapt to a range of systems, applications and databases.
  • Demonstrable experience of managing a diverse workload and working under pressure
  • Willingness and availability to travel within the UK on occasion

Competency framework:
Middle manager/specialist

Strategic scope:

  • Operates at senior level, demonstrating leadership, often with responsibility for performance of a team within an overall function
  • Freedom to make operational decisions about deployment of resources to achieve targets
  • Work is often self-initiated, receives tasks in the form of objectives
  • Establishes own milestones, team objectives and sets deadlines

Technical/business-related knowledge
Performs complex professional or financial activities. For technical roles, subject matter expert within their own discipline and advises on area of expertise

Intellectual/analytical/creative abilities
Demonstrates creativity in applying solutions, analysing requirements and advising on scope and options for operational improvement

Interpersonal/communication skills
Required to exchange complex or sensitive information or use negotiating/persuasive skills with a range of audiences

Managing people and/or resources
May have direct responsibility for managing and checking work of others

Responsibility for money May have direct responsibility for financial resources, including accountability for: large sums of money where care, accuracy and security are important

  • Significant expenditures from an agreed budget
  • The responsibility might include contributing to the setting and monitoring of the relevant budget
  • Ensuring effective spend of budgeted sums

Accepted degree subjects


How to apply

To apply for this position please submit your cover letter and CV using the staff vacancies link on the City Year UK website via the Apply button.

Applications close at midday on the closing date.

First-round interviews will take place the week of 3 December 2018

Click Apply to start your application now. This job will be available on Prospects until 23/11/2018

Don't forget to mention Prospects to employers when you contact them.

Closing date: 23/11/2018

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