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Customer Service and Operations Executive

Entry-level at Instant Impact

Customer Service and Operations Executive

Entry-level at Instant Impact

  • LocationLondon, UK
  • Position levelEntry-level
  • Job period iconFull-time employment
  • Application deadline iconPosted on 27 Aug, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 21,000.0 per year
The Role:

They are looking for someone bright and ambitious to join them on their next phase of growth. The role will involve working in the operations team, using a combination of chat, phone, email and internal systems.

Responsibilities:

  • Engaging with and booking in new customers
  • Responding to queries from existing customers and existing cleaners
  • Managing cleaner schedules and holidays
  • Recruiting new cleaners to the platform
  • Playing a key role in operational development by generating ideas to make their operations more efficient and scalable

Requirements:

  • 2:1 degree from a top university
  • Professional working experience
  • Strong problem-solving ability and a can-do attitude
  • Excellent written and verbal communication skills, including fluent English
  • A problem solver by nature and very pro-active!
  • Passion for working in a start-up

Training & Development:
Our client is well-funded, growing incredibly fast and have big ambitions; if you want to learn fast and take real responsibility, this is the perfect place for you.

  • Duration: Permanent
  • Location: London (Farringdon Station)
  • Salary: up to £21k during the first year and up to £28k during the second year
  • Start Date: ASAP

Additional Benefits:

  • Lots of socials
  • Central London offices
  • Clear progression path laid out to reward those who excel at the role as well as building experience in other areas of the business
  • ​25 days holiday + a day in lieu for any bank holiday worked

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