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Customer Information Analyst

Scheme at Flight Centre Limited

Customer Information Analyst

Scheme at Flight Centre Limited

  • LocationLondon, UK
  • Position levelScheme
  • Job period iconFull-time employment
  • Application deadline iconPosted on 26 Oct, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 25,000.0 per year
Flight Centre Travel Group has grown to become one of the world’s largest travel agency groups. Due to our phenomenal growth and success, we are recruiting a Corporate Information Analyst within our head office in New Malden (just 14 minutes from Clapham Junction). The need for good quality, timely and relevant customer data within Flight Centre Travel Group is paramount. You’ll be responsible for providing client facing management information (MI) for our corporate clients (FCM Travel Solutions and Corporate Traveller) and supporting the production of client MI for the leisure business (Flight Centre and Flight Centre Business Travel).

This exciting analyst role will be instrumental in the development of customer MI for the corporate business; designing and creating new reports used by senior business leaders to create and drive the strategic direction of FCUK. In addition the analyst will work closely with the corporate account managers in the production of routine and ad hoc client MI. Success will be the production of timely, accurate and relevant customer MI and ongoing improvement of corporate client MI in both quality and productivity.

What we are looking for

  • Excellent Excel skills.
  • Experience of using SQL /SSRS
  • High Attention to detail
  • Excellent time management and organisational skills, ability to work independently
  • Degree level education preferred
  • Travel industry experience, passion for travel preferred

Rewards and Benefits

This Customer Information Analyst position is a fantastic and rare opportunity to join a global multi-award winning travel company. You will receive a competitive salary of £25K OTE. You’ll also gain access to a plethora of benefits including:

  • Dedicated in-house travel team to book your incredibly discounted trips
  • Phenomenal social events including summer ball, awards ceremonies
  • Dedicated in-house health and fitness team with free health screenings
  • Free financial consultations
  • Free health cash plan - claim money for dentist, optician etc.
  • Generous share scheme
  • Employer-matched pension scheme
  • Season ticket loans
  • Cycle-to-work scheme
  • Technology scheme
  • Annual leave entitlement increase after 1 year
  • Opportunity to take 3-month sabbatical

Here at Flight Centre, we have a strong focus on building your career, and we believe in promoting from within. Our training is second-to-none and, as such, we offer a variety of opportunities to progress.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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