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Placement – Systems Support

Graduate at Oracle

Placement – Systems Support

Graduate at Oracle

  • LocationReading, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 19 Sep, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive
Job Description - Placement – Systems Support (180014HG)
Job Description
Placement – Systems Support-180014HG
Preferred Qualifications Placement – Systems Support (July 2019, 12 month placement)

Reading, UK

From the data center to the cloud, Oracle is eliminating the complexity that stifles business innovation. By simplifying the business environment, Oracle enables its customers—400,000 of them across a wide variety of industries in more than 145 countries—to innovate faster and create added value for their own customers.
Oracle is looking for motivated, ambitious university students to join us for their placement year or finalists seeking post-graduation experience. Are you studying for a Computer Science, Management, IT, or Technical based degree? Are you interested in modern business and are you excited by technology? Are you motivated, confident and articulate? Do you want a placement where you are given real responsibility, where you will be trained and developed and where you will be expected to deliver results? Is the answer yes to these questions? .....Then read on.
The pace in Modern Business is fast. Digital Technology is fundamentally changing the way consumers behave and businesses operate. Big market forces such as the massive growth in data (Big Data), Cloud computing, mobile and social media are all having a massive impact. Oracle is leading the way in exploiting these changes in technology to enable businesses to succeed. We have the most complete and modern cloud business application suite on the market, and we are re-defining the way businesses operate.
The placement is working in our Systems Support team, help customers understand how Oracle solutions applications can help them run their business better and provide technical support in times of need.
So what are you waiting for? Be our next great employee. We’re looking for talented people who want to help our 400,000+ customers to use Oracle innovations to make the world a better place for everyone.

Your Role and Responsibilities:

Working alongside a Field Engineer, you will be responsible for providing field system support including hardware break fix, maintenance and product installation on customer sites, interfacing with Dispatch, Logistics and Technical Domains in accordance with activities set out in the on-site Action Plan.
You will ensures a high level of customer satisfaction and Service Level Agreements (SLA's) met through effective delivery of technical support and service programs by interfacing between customer and the Domains.
You will proactively help to find problem resolution through use of system level diagnostics and escalation procedures. Understanding service processes and being able to identify and solve a wide range of problems will ensure your success.
Oracle solutions help our customers to grow revenues, cut costs and manage risk. The depth and breadth of our solutions is considerable. These solutions are enabled by many things including the cloud, mobile, analytics, social, the internet of things and big data.

What will you get out of the experience?

Most importantly you will feel the sense of achievement that you are delivering real value to the business. You are not employed to spend a year shadowing others and looking over shoulders. You are employed to learn and deliver results.
Finally if you are successful you will make yourself hugely employable. Oracle may well offer you a job to return back to after you graduate. You will have a very big name company on your CV, and a years’ worth of great experiences to talk about. Finally because you will get involved in hiring the next years’ interns you will learn a huge amount about how recruitment and interviews work and how to succeed in them.

What we look for:

  • Studying for a University degree in Computer Science, Management, IT, or Technical based disciplines
  • Articulate – strong presentation skills
  • You will be Tech savvy and have a passion for technology
  • Interest in hardware, servers, disks, data centers
  • Demonstrated ability to plan and manage tasks and follow-up actions
  • High energy, confident, outgoing and proactive
  • Creative

What will be key to your success?

Your attitude will make and break the success of the placement. There will be challenges to overcome and you must be determined that you will make the placement a success. You need to be hungry and driven to learn as much and contribute as much as you can. It's very important that you understand both sides of the coin - LEARN as much as possible, CONTRIBUTE as much as possible. If you have this mindset you will be a big success.

What training will I be given?

Shortly after your arrival, you will join a training boot camp within one of our data centres, getting you prepared for the year ahead. We are also constantly running training for everyone in the team and you will have the opportunity to follow this varied training as well. You will be assigned a mentor and together you will build a development plan combining training and coaching to rapidly ramp you up.

Oracle – Engineered for SUCCESS:

  • A challenging job in a positive atmosphere within an international organization with a dynamic team
  • The opportunity to influence your job and your workplace and to become part of an innovative business unit

Application Process:

  • We will be open for applications from 1st October 2018
  • To apply simply submit a cover and CV letter!
  • Students will be contacted by the Recruitment Team from January
  • If successful, students will be invited to one of our assessment days that will take place throughout February and March
Detailed Description and Job Requirements -As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Job

:All Roles

Location

:GB-GB, UK-Reading

Job Type

:Contractor Hire

Organization

:Oracle

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Job location

520 Oracle Pkwy, Earley, Reading RG6 1RA, UK