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Apprentice Administator

Entry-level at Way 2 Work

Apprentice Administator

Entry-level at Way 2 Work

  • LocationTwickenham, UK
  • Position levelEntry-level
  • Job period iconPart-time employment
  • Application deadline iconApply by 29 Oct, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 8,640.0 per year

Hours of Work: 9.00 am to 5.15 pm (Mon – Thurs) 9.00 am to 5.00 pm (Fri) with 1 hour for lunch

Annual Holiday Entitlement: 31 days per annum plus statutory days

Pay: £210 per week

Job Description: Working within a large team providing a service to customers claiming Housing Benefit or Council Tax reduction by:

  • Dealing with any incoming post and documents, including indexing, integration, copying and returning documents to the customers
  • Being responsible for the ordering of stationery for the team
  • Interviewing customers face to face and over the telephone to gain further information regarding their claim
  • Using the IT systems to print letters or documents as required for different services or customers
  • Organising the appointment systems ensuring there is sufficient cover
  • Carrying out checks on the Department of Works and Pension system as required for the assessment of claims
  • Maintaining filing systems and databases as required

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