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Service Desk Analyst - Spanish Speaking

Graduate at Stem Graduates

Service Desk Analyst - Spanish Speaking

Graduate at Stem Graduates

  • LocationLlandovery, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 16 Sep, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 18,000.0 per year

Graduate Service Desk Analyst - Spanish Speaking Job Location: Cardiff (Commutable from Newport, Swansea, Bristol, etc) ding Areas) Job Salary: up to £25k Job Sectors: Computing Jobs / Graduate IT Jobs / Service Desk Analyst Jobs / Support Jobs / Technical Support Jobs / Tech Jobs / Graduate Jobs/ Software Jobs

Our Client:
Our client, an award-winning IT solutions provider with offices in both Cardiff & Swansea are looking for a customer focused IT graduate to join their team. Our client caters to multinational businesses as well as SME's and micro companies. You will have the opportunity to work with the latest technologies whilst being part of a supportive and ambitious team. Our client has a large presence with Spanish based companies and prides themselves on providing excellent customer service. Therefore, travel to these client sites is an option for those who want to undertake it.

Job Responsibilities:

As a Service Desk Analyst, you will be working with cutting edge technology to provide dynamic IT solutions. You will be responsible for:

Supporting customer needs

Managing and monitoring software (both proactively and reactively)

Allocating calls to the helpdesk

Providing first line support

Manage internal repairs

Meeting with customers to decipher their needs

Requirements:

English & Spanish Language Skills

Desire to work in a IT Support role

Driving Licence

Relevant Technical Degree / Qualification

A relocation package is on offer for those candidates needing to relocate for the role (e.g. from Spain or elsewhere in the UK)

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