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User Researcher

Graduate at Capgemini

User Researcher

Graduate at Capgemini

  • LocationTelford, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 07 Nov, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive
Job description

I Heart The Importance of Research
I Heart Digital Applications
I Ace Understanding People
I Ace Ingenuity

Who you’ll be working with
User research is vital to any IT solution. So it will come as no surprise that our User Researchers are deeply valued by our talented UX community.

Match our innovative designers’ passion for collaboration – both with each other and with their clients – and you’ll enjoy scaling private and public sector technology challenges. As part of a team where creativity and ingenuity aren’t just welcomed, but expected. The focus of your role

You’ll know all too well just how confusing some websites can be – how many times has Alexa, Google or Siri misunderstood you? As a User Researcher, you’ll use different techniques to find out users’ needs, motivations and pain points and inform the design of a system or service.

It’s something that calls for a wide range of skills, as you’ll interview users, create detailed plans, understand and extrapolate data, facilitate workshops, present research findings and more.

Everything you do will be valued by our designers and developers, and help to create the best end-to-end experience for users, regardless of their device or their skill level. Ultimately, you’ll help ensure the information they receive is timely, appropriate and, most importantly, understandable.

What you’ll do

  • You’ll identify users and use the best research method to discover their needs
  • You’ll present your research analysis and findings to colleagues and key stakeholders
  • You’ll turn complex information into easy-to-understand, compelling insights
  • You’ll encourage less digital-savvy people to be confident with new technology
  • You’ll collaboratively define the best user journeys
  • You’ll consider how external factors like policy, legislation, business constraints and technology might have a negative impact on the user experience
  • You’ll build strong relationships that enhance our agile delivery team’s effectiveness
  • You’ll work closely with a range of digital delivery experts as well as external business stakeholders and subject matter experts
What we’ll offer you
An industry-leading career. Access to innovative projects – and entrepreneurial colleagues. A team atmosphere where horizon-expanding challenges are matched with limitless professional opportunities. At Capgemini, we don’t just have a passion for the potential within technology, we live and breathe it. It’s a passion that our people share too. So if you want to work in an organisation that celebrates ambition and creativity, and rewards hard work with a flexible benefits package that can be tailored to your life-stage, then you’ll be a natural fit here.

What we are looking for

  • The flexibility to travel to clients
  • Solid communication skills, with the astuteness to really listen and confidence to reach your target audience
  • A love of learning that means you’ll make the most of this growing form of technology to develop your skills in parallel with the needs of your clients
  • Impressive problem-solving capabilities
  • UK residency for the last five years with no more than six months out of the country (in order to meet security clearance requirements)


A bachelor’s degree, and passion for technology’s unlimited potential and ability to engage with people

Accepted degree subjects


How to apply

Click Apply to start your application now. This job will be available on Prospects until 31/12/2018

Don't forget to mention Prospects to employers when you contact them.

Closing date: Continuous recruitment

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