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Customer Service Administrator, Northampton

Graduate at Centrica

Customer Service Administrator, Northampton

Graduate at Centrica

  • LocationNorthampton, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconApply by 09 Jan, 2019
  • Application deadline iconPosted on 10 Nov, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 17,160.0 per year
Customer Service Administrator, Northampton: The Overview
British Gas acquired PH Jones, a leading player in the Social Housing Sector, in May 2011; we now have an exciting opportunity to join the PH Jones team.
  • Location: Northampton
  • Salary: £17,160
  • Permanent
We are seeking a confident, friendly and an adaptable individual who has the ability to work as part of a team. In addition we are seeking the following:
  • Willingness to learn
  • Customer focused
  • Flexible
  • Enthusiastic
  • Ability to work well under pressure
Customer Service Administrator, Northampton: The Role
  • Dealing with customer calls professionally and in a timely manner
  • Booking appointments with our clients and customers
  • General administration including dealing with emails, posting of letters, filing etc
  • Preparing documentation (, updating system following job completion)
  • Managing the Engineers diary
  • Accounts administration
  • Take from clients & customers and logging them onto our company software.
  • Investigating & resolving problems.
  • Dispatching engineers to jobs via company software.
  • Invoicing jobs via company software.
  • Updating clients on the status of jobs.
  • Ability to work with Microsoft Office packages (primarily Microsoft Excel).

The Ideal Candidate:

  • Previous operational administration experience
  • Remain attentive to detail at all times on all tasks.
  • Able to meet deadlines.
  • Organised.
  • Exercise punctuality.
  • Have the ability to be diverse and multi-task.
PLEASE APPLY ONLINE by hitting the 'Apply' button.
Applications will ONLY be accepted via the ‘Apply’ button.
This role is being handled by the Centrica recruitment team and NO agency contact is required.

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