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Support analyst

Entry-level at Celer Technologies

Support analyst

Entry-level at Celer Technologies

  • LocationLondon, UK
  • Position levelEntry-level
  • Job period iconFull-time employment
  • Application deadline iconPosted on 16 Aug, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive

Job Description

Application Support Analyst is a challenging and rewarding role, that will offer you the chance to learn a vast amount of knowledge in both the financial and technology industries. We are looking for someone who has that itch to get a problem solved, the ability to absorb information and most importantly a natural ability to build and maintain client relationships. Personality wise we are a small team who don’t take ourselves too seriously. It is a relaxed atmosphere where everyone’s ideas matter. We are looking for someone who can slot straight into this set up.

Key Responsibilities

  • Support clients & processing of support tickets.
  • Client management
  • Investigating & resolving queries where possible e.g. data analysis, application issues or database related
  • Testing new software functionality & assisting the quality assurance process.

Required Experience

  • Problem solving skills
  • Communication skills
  • Jira
  • SQL & Hbase
  • Unix skills
  • Basic Java knowledge

About the Company

We are a young Fin-tech founded due to frustrations with rigid trading technologies. We are passionate about creating flexible and forward thinking software that has the user’s needs at the heart of it . We’re based in the super central Moorgate. The office is a great place to work and hosts design and tech events weekly providing a great work / play mix. We also have offices in Hong Kong and are expanding to New York so there are opportunities to explore outside of England’s green and pleasant land.

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