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Customer Relationship Manager

Graduate at Guralp

Customer Relationship Manager

Graduate at Guralp

  • LocationReading, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Application deadline iconPosted on 15 Sep, 2018
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • Competitive£ 30,000.0 per year

Güralp is a world leader in the design, build and installation of sophisticated seismic instrumentation. Our sensors and digitisers are used by Universities, Governments, the UN Test Ban Treaty Organisation and companies in the Civil Engineering and Energy sectors. We are the only British company in the market.

We have built well over 25,000 instruments over the last 30+ years and they are deployed literally all over the world, including deep under the sea, on the Polar ice, and in boreholes. They detect and warn of earthquakes, monitor weapons tests, track active volcanoes, trace active fault zones and record induced seismicity resulting from human activity. We operate through a global network of 30 distributors, who represent us around the world. Over 95% of our revenues are from outside the UK.

The primary roles, as Client Relationship Managers and Customer support are customer facing, so most likely you will be directly involved with our customers, distributors and partners, managing all aspects of our commercial relationships with our market. As your experience and knowledge grows, there will be opportunities for international travel, and you will also play a role in our international marketing activities.

We want to give you experience of the whole business. You will therefore spend some time with Production and Engineering, to learn about the instruments that we manufacture.

Future career development will depend on our growth and success as a business, which will offer new opportunities in commercial and technical management roles, serving a global client base.

We are looking for people with BSc, MSc or PhD degrees in Earth Science. We will be contacting UK universities who have strong Earth Sciences departments to identify candidates amongst recently graduated students, from summer 2017 through to summer 2018.

Candidates should be self-starters with an interest in pursuing a commercial managerial career, in high-tech business. A second language would be useful but not essential. We are especially looking for some key characteristics that are more important than academic qualifications. These skills and attributes can be summarised as the ability to:

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work in a team – internally and externally, cross culture and cross discipline

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sell your ideas and convince other people to follow your plan

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communicate effectively – verbally and in writing

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work in group settings - our market is a social as well as a business community

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lead – you should take responsibility for managing a problem and solving it

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learn quickly - you will want to learn and grow, and accept a degree of ambiguity

Confidence with technology is important - you will use IT and social media, and happy to be “always on”. Also we value a spirit of adventure - and a “can-do” attitude - you will have perhaps done something adventurous?

We are based in a rural area near Aldermaston, Berkshire, close to Reading and Basingstoke. Reading offers the best location for people looking for an urban social life, with very good links to London. For a more country lifestyle, the area around Aldermaston is ideal.

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