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Account Executive

Graduate at Atwood Tate

Account Executive

Graduate at Atwood Tate

  • LocationLondon, UK
  • Position levelGraduate
  • Job period iconFull-time employment
  • Start date iconStart date:
  • Visa iconVisa Sponsor
  • CompetitiveCompetitive
A leading Academic publisher in Central London are looking for a highly customer service focused Account Executive to support their busy journals library sales team. This is a maternity cover contract for a period of around 12months.

Key duties:

  • Build and maintain relationships with Sales Managers and library contacts
  • Process consortia orders and payments onto the database within agreed KPI’s
  • Monitor and update SalesForce dashboard – assist with development where necessary
  • Attend monthly regional meetings
  • Respond to customer enquiries in an efficient and timely manner
  • Respond to price enquiries
  • Facilitate trials for online products
  • Support sales team with various admin tasks
  • Liaise with the finance department to ensure revenue is accurately reconciled each month
  • Liaise with colleagues in Dehradun on production of holdings and usage reports
  • Liaise with Circulations and Online Support departments to help diagnose and solve customer access issues
  • Identify opportunities for business development where applicable
  • Provide analysis as required

Experience / skills required:

  • Highly customer focused
  • Ability to be flexible and adapt to change
  • Excellent communic

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